All orders are custom packaged with special care to ensure the quality and safety of your purchase. All orders are shipped via UPS, TNT, FEDEX, DHL or any other available shipment company at the time. Certain art, and objects require special shipping arrangements. We are happy to assist our customers with such shipping arrangements prior to purchase. Please email info@ozobjectsmilano.com with any inquiries. For orders shipped to destinations, the shipping cost displayed at checkout does not include any duties, taxes, or other fees that may be assessed on the shipment, all of which are the customer’s responsibility. Oz Objects Milano is not responsible for any duties, taxes, or other fees that may be assessed on international shipments.
Ship Windows. All orders are subject to production and fulfillment lead times before they ship. Each piece is estimated to ship within the ship window specified on its respective product page, and all ship windows are measured from the next business day after an order is placed. Please note that certain pieces may have different ship windows, and all ship windows specified are estimates only. We carry both made to order and in stock items. Made to order pieces ship within approximately 6 to 8 weeks of purchase. In stock pieces ship within approximately 1-3 business days of purchase. While we aim to ship your order within the ship window stated on the product page, the actual time to ship your order may be longer or shorter depending on production capabilities and other conditions. If you wish to check on the status of your order, please do not hesitate to contact us at info@ozobjectsmilano.com.
Orders for Multiple Pieces With Different Ship Windows. If you place a single order for multiple pieces with different ship windows, your order will ship when the entire order is complete and ready for shipment, typically within the latest estimated ship window of all items in your order. If you prefer certain pieces in your order to be shipped as they become available before your entire order is complete, please contact us at info@ozobjectsmilano.com to make special shipping arrangements. Additional shipping fees may apply.